01 · INTELLIGENCE
PERFORMANCE INTELLIGENCE™
Know where performance is being lost before deciding what to change.
Performance Intelligence™ gives leaders an evidence-led view of the organisational factors constraining performance, why they matter and where intervention is most likely to create value.
Diagnose before you redesign.
PERFORMANCE INTELLIGENCE™
Organisations frequently begin performance transformation with a solution already in mind: simplify the process, change the ratings, introduce new technology or train managers. We start with the evidence.
We bring together multiple sources of organisational evidence to distinguish symptoms from underlying causes and identify the performance issues that warrant leadership attention.
See the system
Understand where organisational conditions are supporting performance and where they are creating friction.
Understand materiality
Make the organisational significance of the issue visible, including the capacity and cost associated with the current performance system where relevant.
Find the root causes
Separate surface level symptoms from the organisational factors driving them.
Prioritise action
Give executives a clear basis for deciding what should change, what should not and where deeper intervention is justified.
PERFORMANCE INTELLIGENCE™
What clients receive
• An evidence-led current state assessment
• Clear articulation of root causes and material performance constraints
• Executive level findings and priorities
• An economic view where appropriate
• A sequenced set of recommendations and next step decisions
Proprietary capability
Performance Intelligence™ is supported by Optimum Squared's proprietary diagnostic and analytical tools, including SQUARED™ and Performance Management Economics™. We use the methodology to generate decision quality evidence without requiring clients to adopt a generic off the shelf model.
What happens next?
Sometimes the answer is targeted improvement rather than wholesale redesign. Where the evidence supports a new future state, Performance System Design™ provides the next stage.
